This statement relates to the privacy practices of Coherent Healthcare Ltd, trading as Coherent (“Coherent”) in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites will be clearly identifiable as such.

1. General statement

Coherent fully respects your right to privacy, and will not collect any personal data about you on this website without your clear knowledge and permission. Any personal data which you volunteer to Coherent will be treated strictly in accordance with the Data Protection Acts, 1988 and 2003.

2. Definitions

 2.1 ‘Data Controller’: the individual who defined how we process data and the reasons for doing so.

2.2 ‘Personal Data’ (see ‘Personal Data’ below): any data that characterises you as an individual: Your name, email address, IP address are all part of your personal data.

2.3 ‘Personal Data Processing’: refers to any operation performed on your personal data whether it is collecting, recording, storing, consulting, etc.

3. Scope
3.1 Coherent, acting as a Data Controller, complies with data protection legislation such as the Data Protection Acts 1998 and 2003. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data. 

3.2 The aim of this policy is to tell you how we will use your personal data when you use our website (www.coherenthealthcare.com). Please read it carefully before you proceed.

4. Information Coherent collects

4.1 This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including: Information about your browser, network and device, Web pages you visited prior to coming to this website, Web pages you view while on this website, Your IP address. 

4.2 Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 4.3 When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google for storage.

 4.4 You do not have to give us any personal data in order to use most of our website. However, if you submit a contact request, you will need to provide us with certain personal data. 

 4.5 We also keep standard web-server logs for debugging and analysis purposes which record your IP address and User–Agent string. As part of the information available in standard web serving logs, we also store information about the referrer, including the previous page from which you clicked a link which led you to our site. However, at no time do we know who you are, nor do we make any attempt to try and identify you. We don’t combine any information we store with outside sources to find out anything personal or identifiable about you – all we know is that these actions were done by an anonymous individual. We only use this information to analyse the performance of our website and the general demographics of our visitors.

5. What Coherent Does with this Information
5.1 The personal data we collect about you will only be used to improve our services, supply you with the products or services you have requested or tell you (including by email) about our other services and products which we think you might be interested in, or for other purposes for which you have given your consent.

5.2 You have the freedom to withdraw your consent at any time by clicking on the unsubscribe link included in each email, or you can contact us on hello@coherenthealthcare.com.

5.3 Coherent works with third parties to provide its Services. We may share your personal data with these third parties and to our and their service providers and agents for the above purposes. This will be done confidentially and only to the extent permitted under applicable data protection laws. Such service providers and agents may include without limitation, third parties who carry out hosting and website maintenance.

5.4 Your personal data may be transferred to the recipients identified above in countries outside the European Economic Area (even those which have limited or no data protection laws provided we remain responsible for ensuring that your personal data is given adequate protection and held securely). For example, we may use service providers who host our data in the US. By providing us with your data, you agree to such transfers.

5.5 We may share aggregated and anonymous data with third parties including other people in our network and our clients in order to improve the services we offer and for research and analysis purposes.

5.6 In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

5.7 We may also disclose your personal data if legally required to do so, or at our discretion pursuant to a request from a government entity or if we believe in good faith – after considering your privacy interests and other factors – that such action is necessary to (a) meet legal requirements or comply with legal process; (b) protect our rights, property or our affiliated companies; (c) prevent a crime or protect national security; or (d) to protect the safety of users or the public.

6. Cookies the Website Uses

6.1 This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

6.2 These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

6.3 These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

6.4 Please note that the cookies used by these services are subject to change. We make every effort to list them all here and provide links to relevant pages on the third-party websites, where you can find out more information. 

6.5 If you want to delete cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

6.6 Information on deleting or controlling cookies is also available at www.allaboutcookies.org. Please note that by disabling cookies you may not be able to access certain areas or features of our site.

7. Security
7.1 We have implemented reasonable technical and organisational measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration or disclosure. For example, your personal data will be stored securely in our database and access to this database is restricted through several mechanisms including logins and database credentials.

 7.2 Information you post in public areas of our website may be accessed, used and stored by other third party users around the world, including in those countries that might not have legislation that guarantees adequate protection of personal data as defined by your country of residence. Whilst we take measures to safeguard your information from unauthorised access or inappropriate use, we do not control these third parties and we are not responsible for their use of information you make publicly available on our website.

8. Links

8.1 Our website may contain links to other websites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage you to review the privacy policies of those other web sites so you can understand how they collect, use and share your information.

9. Contacting Coherent

9.1 If you wish to update your personal data at any time, stop receiving our newsletters or other marketing communications or have any other questions about this policy or your personal data, please contact us by using the contact forms on our website or emailing us directly on hello@coherenthealthcare.com.

10. Accessing your information

10.1 You are entitled to see the information held about you. You are also entitled to update this information. If you wish to do this, please contact us as described above. We may require you to provide verification of your identity before we provide a copy of the information we hold. Please note that in certain circumstances we may withhold access to your information where we have the right to do so under current data protection legislation. 

10.2 In accordance with General Data Protection Regulation (GDPR), you have the right to obtain from us the following information:

• The right of access: information about the personal data we hold about you

• The right to rectification: rectification of inaccurate personal data we hold about you.

• The right to erasure: the right to have your personal data erased or ‘the right to be forgotten’.

• The right to restrict processing: restriction or suppression of your personal data in certain circumstances.

• The right to data portability: allows you to obtain and reuse your personal data for your own purposes across other services.

• The right to withdraw consent: the right to withdraw your consent to the processing of your personal data.

• The right to object: objection to the processing of your personal data in certain circumstances.

• If the data controller refuses to comply with a request for restriction, you have the right to make a complaint to the ICO or other supervisory authority.

10.3 If you would like your details to be permanently deleted, you can email hello@coherenthealthcare.com. Please note that in certain circumstances we may be required to keep some of your data in our archive, where we have the right to do so under current data protection legislation.

11. Changes to this Privacy Policy

11.1 If our privacy policy changes in any way, we will place an updated version on our website. Regularly reviewing our website ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.