We act as an extension of your team, helping you identify and engage off track patients in a personal and care-appropriate manner.
On-track patients achieve better care outcomes, reduce administrative burden, and contribute more meaningfully to practice revenue.
Retain patients on autopilot
We help you grow NRR
NRR, or net revenue retention, measures your ability to maintain and increase revenue from your existing customer base over a set period of time.
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More revenue, same headcount
Fully managed; fits in with clinic operations
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Relief from admin burden
Complex software
Sometimes more complex software isn’t the answer. Software means cost and training. Training means time - time you don’t have during busy clinic hours. We are your growth partner, not software vendor.
We empower your team to work smarter and more efficiently by focusing on patients who are off-track, or who are at risk of deviating from the prescribed treatment journey.
Retention as a service
✓ Improve patient retention
✓ Grow revenue from within your patient body
✓ Adopt a more personalised approach to follow up
✓ Empower your clinic & admin teams to engage patients proactively
✓ Help patients better adhere to treatment plans and post-treatment recovery
Align revenue & clinical outcomes by keeping patients on track.
How it works
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We review your patient journey and retention processes to identify where churn and patient disengagement are most common.
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We establish in-clinic interventions designed to reduce churn and disengagement.
We integrate with your Practice Management Software (PMS) to track patient activity in real-time; no more CSV exports needed. -
We work closely with your reception and clinical team to establish patient-specific communication and engagement that keeps the personal touch.
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Patients return to your practice and/or increase visit frequency, improving care outcomes and growing practice revenue.