OVERVIEW
Modern healthcare relies heavily on technology to streamline processes and improve patient satisfaction. This workshop explores how clinics can integrate user-friendly systems and meaningful communication to create a seamless patient experience. From appointment reminders to post-visit follow-ups, discover how to leverage technology to enhance patient loyalty and simplify rebooking processes.

Together, we’ll explore:

• How to personalize patient communication using automation without losing the human touch.

• Effective use of patient portals, apps, and SMS to foster ongoing engagement.

• Strategies to minimize no-shows and increase follow-through on care plans.

• The patient communication journey, an enhancement to the patient journey.

AUDIENCE
> Practice leaders & managers with ultimate responsibility for the patient journey, reception team members or administrators with responsibility for communicating with patients, IT teams or departments who oversee communication technology

AVAILABILITY
> 7 spots remaining
> Enquire at team@coherenthealthcare.com

ADMISSION
> General admission £89.00
> Coherent member £39.00