OVERVIEW
In a world where patient choice is abundant, building loyalty from the very first visit is essential. This workshop is designed to help healthcare clinics create strategies that turn one-time patients into lifelong advocates. Participants will learn how to deliver an exceptional patient experience, identify and address factors that contribute to patient drop-off, and implement systems that make staying with your clinic the obvious choice.

Together, we’ll explore:

• How to design a patient journey that fosters trust and satisfaction from the first interaction.

• Methods for gathering and using patient feedback to enhance retention efforts.

• Proactive communication strategies to keep your clinic top-of-mind between visits.

• The role of continuity in care plans and how to present them to patients effectively.

AUDIENCE
> Practice leaders & managers with ultimate responsibility for the patient journey

AVAILABILITY
> Limited availability; 3 spots remaining
> Enquire at team@coherenthealthcare.com

ADMISSION
> General admission £89.00
> Coherent member £39.00